Free recruiting, on-boarding and you get to hand pick em!

The average salary for an entry-level CSR in the Philippines starts at around $350 a month, while seasoned veterans can earn as much as $650 USD. The sweet Filipino accent and friendly culture make the Philippines the most affordable and the most ideal place to outsource your customer service. Getting started is easy, we let you handpick your agents and assist with the setup and on-boarding.

Your customer service agents can seamlessly manage multiple channels to help service all the company’s points of contact. In this day and age, there are a plethora of channels where your CSR (customer support representative) can assist to increase your KPIs. Online stores, social media accounts, replying to reviews and feedback, live chat on your website, email support, take inbound phone calls and more.

Be a part of a client’s customer service team. Help them step up their customer service ratings by providing the highest quality service that will keep customers coming back for more. Interact with customers around the world and help answer any inquiries they might have.

Clients can be from any industry and will provide specific training for their specific needs.

Your tasks will include:

Voice accounts as the name suggests involves being on the phone to take customer calls. Non-voice or live chats involve replying via email or a chat service built into the client’s website.

Your tasks will include:

A high level of attention to detail is required in order to properly assist customers. Your English communication skills have to be excellent, as you will be representing your client’s company to worldwide customers. You also will need to have solid analytical and problem-solving skills.